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Store Policies

Terms Agreement

This website is owned and operated by Amati Tesori. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors handmade resin creations for home, accessories, and memorial items. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

Shipping Policy

Completed orders are sent out through USPS first class or priority mail with tracking information. Pre made orders will be sent out within 7 days. Custom orders may take 2 to 5 weeks to complete before shipping. Resin can take up to 4 weeks to cure completely depending on the item being cast. For safety reasons custom orders can not be shipped before the castings are fully cured.

Return Policy

Due to many items being individually made to each customers requests, refunds are not accepted on custom orders. However please contact me about any issues and I will do my best to resolve them.
For pre-made items, returns/refunds may be requested for manufacturing defect items and refunds will be processed upon return receipt.

Disclaimer

All of our pieces are handmade. This means that there could be slight imperfections such as tiny micro bubbles, color bleeds, and color differences. We strive to make beautiful products, so you’ll never have to worry about this affecting the overall quality. 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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